Midwest Customers Care

Midwest Energy provides bill payment assistance to low income customers through the Midwest Customers Care program. It is funded by voluntary donations from Midwest Energy customers. Midwest Customers Care is administered by The Salvation Army.

Qualifying Midwest Energy customers must have a household income less than 200 percent of the federal poverty level and may not receive more than $200 per heating season. Assistance is available from November 1st through the end of April, or when the funding is exhausted, whichever comes first. To apply for energy assistance please call The Salvation Army at 1-877-566-2769 Ext 401.

For more information, please contact one of our eight local offices. If you would like to donate to the Midwest Customers Care program, please log onto your SmartWeb account by following the links below. After logging in, click on the "Midwest Customers Care" button, fill out the form, and click "Submit" to respond back to Midwest Energy. Those in need THANK YOU!

Account Access

If you have not registered for your free Midwest Energy online account, please do so by clicking the link below.
Account Registration

If you already have access to your online account, please click on the following link to log in.
Account Login